This website and the Casa Rural/B&B “Can Portell & Mas Ferrer by 123ole” are operated by Deborah de Jong (NIE: ESX8394874N), located in Sant Andreu del Terri (Girona), Spain.

Deborah de Jong is the legal data controller for the processing of personal data.

Personal data that we collect

We may process the following personal data:

• First and last name
• Email address
• Phone number
• Address Information
• Identification information (passport/ID at check-in, legally required)
• IP address
• Reservation Details
• Any additional information such as dietary preferences, arrival time, and comments

How We Collect Data 

Personal data is collected through:

• Reservation Request Form on the website
• Email Communication
• Cookies and Analytics Tools
• Online check-in
• Purposes of the Processing

We process personal data for:

• Processing and Managing Reservations
• Administration and Billing
• Compliance with legal obligations (such as guest registration with Spanish authorities)
• Guest Communication
• Send newsletters (if subscribed)
• Improving Our Website and Services

• Performance of a Contract (Reservation)
• Legal obligation
• Consent (e.g., newsletter)
• Legitimate Interest (Website Analysis and Service Improvement)

Newsletter

Retention Periods

We do not retain personal data for longer than necessary:

• Reservation and billing information: at least 5 years (legal requirement)
• Guest registration information: in accordance with Spanish law
• Newsletter Information: Unsubscribe
• Contact form: up to 1 year
• Reservation details in Bookinglayer: in accordance with the terms and conditions of Bookinglayer

Sharing with Third Parties

We share personal data only with trusted third parties when this necessary:

• Bookinglayer – reservation system
• Mollie – payment provider
• Selva Digital – websitehosting
• Google Analytics – websiteanalyse
• Mailchimp – newsletter service (available only upon subscription)

Transfers Outside the EU

Personal data may be processed outside the European Union through services such as Google and Mailchimp. These parties use safeguards approved by the EU, such as standard contractual clauses, to protect personal data.

Cookies and Tracking

We use cookies to ensure proper functioning of our website, to improve it and analyze its usage.

• Essential cookies: always active, essential for the website.
• Functional, analytical, and advertising cookies: optional; you can accept or customize these via the cookie banner.

You can always adjust your cookie preferences in your browser settings.

Data Security

We take appropriate technical and organizational measures to protect personal data, including:

• SSL-secured website
• Limited access to data
• Password-protected systems
• Secure payment environment via Mollie
• Professional hosting infrastructure

User Rights

You have the right to:

• Viewing Your Personal Data
• Correcting Your Information
• To Have Your Data Deleted
• Objecting to Processing
• Request Data Transfer
• Your consent to withdraw

You can exercise these rights by contacting info@123ole.com. We will respond within the statutory timeframe.

Complaints

You have the right to file a complaint with the Spanish data protection authority: Agencia Española de Protección de Datos (AEPD).

Changes to This Privacy Policy

We reserve the right to change this privacy policy at any time. Changes will be posted on this website. In the event of significant changes, we may also notify users by email.

Contact

If you have any questions about this privacy policy, please contact us at info@123ole.com.